MHED uses a system called Absence Management to schedule substitute teaching jobs. Absence Management can be used online or over the phone and is an easy way for you to manage your substitute teaching schedule. If you are new to MHED, this quick start guide should give you enough information to get started:
Logging in on the Web
To log in to Absence Management, visit https://www.frontlineeducation.com/SignIn
Enter your ID number and PIN, then click Login.
Can’t remember your login info?
If you’re having trouble logging in, click Forgot your login? next to the Login button and follow the instructions.
Finding Available Jobs
Absence Management makes it easy to find available jobs right on the homepage. Jobs available for you to accept show in green on the calendar and in list form under the Available Jobs tab.
To accept a job, simply click the Accept button. If you do not want to accept this job, click the Reject button.
Getting Help and Training
If you have questions, want to learn more about a certain feature, or need more information about a specific topic, click the Help tab to go to the Aesop Learning Center to search Aesop’s library of help and training materials.
Using Absence Management on the Phone
Not only is Absence Management available on the web, but you can also find and accept available jobs, manage personal information, change your PIN number (and more) over the phone.
When You Call Absence Management
Call Aesop at 1-800-942-3767. You will be prompted to enter your ID number (followed by the # sign), then your PIN number (followed by the # sign).
When calling Absence Management, you can:
- Find available jobs – Press 1
- Review or cancel upcoming jobs – Press 2
- Review or cancel a specific job – Press 3
- Review of change your personal information – Press 4
When Absence Management Calls You
If an available job has not been filled by another substitute two days before the absence is scheduled to start, Absence Management will automatically start calling substitutes in an effort to fill the job. Keep in mind, when Absence Management calls you, it will be calling about one job at a time even if you’re eligible for other jobs. You can always call into Absence Management (see When You Call Absence Management section above) to hear a list of all available jobs.
When Absence Management calls you, be sure to say loud and clear “Hello” after answering the call. This will ensure that the system knows you picked up the call.
When you receive a call from Absence Management, you can:
- Listen to available jobs – Press 1
- Prevent Absence Management from calling again that day – Press 2
- Tell Absence Management the Sub it is trying to reach is unavailable – Press 3
- Prevent Aesop from ever calling again – Press 9
If you are interested in the available job, Press 1. You will be asked to enter your PIN number (followed by the # sign). At this point, Absence Management will list the job details and you will have the opportunity to accept or reject the job.